After having an unfortunate experience at another local optical store, it was recommended that I visit West Coast Optical for assistance. WOW, what incredible customer service. Andrew listened to my concerns and made my sunglasses fit perfectly. He took the time and care to explain the issues with my sunglasses and how they could potentially be resolved. Within a very short time, my sunglasses fit perfectly. Without the assistance of Andrew, I still wouldn’t be wearing my sunglasses due to the fit issues I had before stepping through the doors of West Coast Optical. I will definitely be back for future purchases due to the outstanding customer service I received.
October 30, 2015